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DAILY ISLAND UPDATE

Stock Supervisor

Title

Stock Supervisor

Reports To

General Manager and Office Manager

Summary

The Stock Supervisor is responsible for inventory – accurate receipt of items, proper storage and rotation and ensuring all areas of the park are properly maintained.

Job Duties

  • Participates and leads employee orientation and training to develop and maintain customer service standards
  • Creates bi-weekly schedules with an eye to minimizing overtime and ensuring appropriate coverage
  • Submits schedules for appropriate approvals and posts in advance of deadlines
  • Resolves customer complaints in a timely and satisfactory manner maintaining a Customer-first focus, escalate complaints as required
  • Ensures commissary building is locked
  • Ensures that all company vehicles are locked and stored securely
  • Ensures that all concession, commissary and Carousel Café are fully stocked throughout the day and monitors all food inventory levels
  • Performs weekly inventory checks and reports to Food and Beverage manager and Executive Chef
  • Ensure that each concession and restaurant has appropriate staff to stock booth every operational day
  • Communicates throughout the day with Food & Beverage manager and Executive Chef on any discrepancies or problems with Sets customer service standards for staff and monitors and maintains them
  • Answers/responds to telephone and email inquiries
  • Makes recommendations for improvements in policies and procedures as required with an eye to improving the customer or employee experience
  • Assists with First Aid when required
  • Follows all policies and procedures of Wm Beasley Enterprises Ltd
  • Adheres to all relevant legislation including, but not limited to, the Occupational Health & Safety Act (OHSA), the Accessibility for Ontarians with Disabilities Act (AODA) and Employment Standards legislation

Requirements

  • Previous supervisory experience
  • Organized and detail-oriented
  • Good computer skills – adept at Microsoft Word and Excel
  • Familiar with policies and procedures at Wm Beasley Enterprises
 
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